Chi, E. H., Pirolli, P.and Pitkow, J. (2000). The scent of a site:
a system for analyzing and predicting information scent, usage, and usability
of a web site. ACM CHI 2000 Conference Proceedings, pp. 161-168.
Frokjaer, E., Hertzum, M., and Hornbaek, K. (2000). Measuring usability:
are effectiveness, efficiency, and satisfaction really correlated?
ACM CHI 2000 Conference Proceedings, pp. 345-352.Hartson, H. R., Castillo, J., Kelso, J. and Neale, W. (1996). Remote evaluation: the network as an extension of the usability laboratory. ACM CHI 96 conference proceedings, pp. 228-235.
Jeffries, R., Miller,J.R., Wharton, C., and Uyeda, K. (1991).
User interface evaluation in the real world: a comparison of four techniques.
Conference Proceedings of the SIGCHI 1991 "CHI '91" Human Factors in
Computing Systems Conference, "Reaching Through Technology,"
April 27-May 2, 1991, edited by Robertson, S., Olson, G., Olson, J..
New Orleans, LA, ACM Publishing, New York. Pp. 119-124
Levi, M.D. and Conrad, F.G. (1996, July and August).
A heuristic evaluation of a world wide web prototype. Interactions, pp.51-61.
Mauro, Charles (1996, May-June). New York Stock Exchange Reporters
Trade and Quote Terminal. Interactions, III.3, pp. 18-24.
Milligan, C. and Murdock, M. (1996, September and October).
Testing with kids and teens at Iomega. Interactions, pp.51-57.
Sullivan, Kent (1996). The Windows 95 User Interface:
a case study in usability engineering. ACM CHI 96 conference proceedings,
pp. 473-480. Web Sites Related to Usability Usability Methods ToolboxJames Homhttp://www.best.com/~jthom/usability/usahome.htm Use of Questionnaire Methods for Usability AssessmentSUMI QuestionnaireJ. Kirakowskihttp://www.ucc.ie/hfrg/questionnaires/sumi/index.html Testing Methods and ToolsGuide to Usability and Software Engineering (GUSE) from University ofMarylandhttp://www.otal.umd.edu/guse/testing.html Heuristic Evaluations from Nielsenhttp://www.useit.com/papers/heuristic/ Usability Testing from SoftMedia Artisanshttp://www.smartisans.com/usability_testing.htm Usability Resources from the National Cancer Institutehttp://usability.gov Usability Firsthttp://www.usabilityfirst.com
Indiana University information on Usabilityhttp://www.indiana.edu/~usable/resources_websites.htm
Usability Writeupshttp://www2.awl.com/cseng/titles/0-201-69497-2/website/projects/project19a.html
Discussion of Guidelines for User Observationhttp://www2.awl.com/cseng/titles/0-201-69497-2/website/projects/project19d.html
How to Structure Reports on Experiments in Human-Computer Interactionhttp://www2.awl.com/cseng/titles/0-201-69497-2/website/projects/project18g.html